1. Data Controller
The data controller for this service is the operator of QuickWise ("we", "us", "our"). For questions about this policy, contact us at privacy@quickwise.ai.
2. Data We Collect
We collect the following categories of personal data:
- Account data: name, email address, hashed password
- Usage data: chatbot configurations, uploaded documents, conversation logs
- Technical data: IP address, browser type, access timestamps
- Consent records: timestamps of privacy and terms acceptance
3. Purpose and Legal Basis
We process your data for:
- Providing and maintaining the service (contractual necessity)
- Account management and authentication (contractual necessity)
- Service improvement and analytics (legitimate interest)
- Legal compliance (legal obligation)
4. Data Retention
Account data is retained for the duration of your account. Upon account deletion, data is soft-deleted and permanently purged after 90 days. Conversation data is retained as long as the associated chatbot exists.
5. Data Sharing
We share data with:
- OpenAI: conversation content is sent to OpenAI's API for generating responses
- Payment processors: billing data for subscription management
We do not sell your personal data to third parties.
6. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Delete your account and data
- Export your data (conversations can be exported as CSV/JSON)
- Object to processing based on legitimate interest
- Lodge a complaint with a supervisory authority
7. Cookies
We use essential cookies for session management and authentication. No tracking or advertising cookies are used.
8. Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), hashed passwords, and access controls.
9. Changes
We may update this policy. Significant changes will be communicated via email or in-app notification.